FOR MORE INFORMATION
Phone: 478-731-1953 From 10:00 a.m. to 7:00 p.m. Eastern Standard Time if we are unable to answer, please leave a message and we will return your call.
We will be glad to answer any questions you may have regarding our products or services. Additional images or model shots of a certain item that you are interested in may be arranged for you to view privately.
Shipping and returns
Purchases are returnable within 14 days for a full refund. They must be unworn, packaged along with the original gift boxes and shipped with appropriate insurance coverage. If you have any questions, or need special shipping instructions, please feel free to call or email us.
Shipping is normally via U.S. Postal Priority Express (insured) UPS and Fed-Ex can be arranged if desired. All packages require delivery signatures.
We will be glad to re-size any ring or alter necklaces and bracelets as per your request. Such alterations may void any return privileges, so please be sure to speak to us about this during your purchasing negotiations.
You are welcome to purchase any item for your personal examination. Then, if you wish to have the item sized or altered, we will help arrange return shipping to us so that the sizing or alterations can be done by us. Altered merchandise will be shipped back to you within 5 working days of our receipt of it. We will confirm receipt via email and notify you when we are ready to return ship it back to you.